Candlelight Cottage Shipping Policy

Effective Date: Sept. 7, 2025

1. Processing Time

All of our candles are hand-poured in small batches. Orders typically ship within 3–5 business days. During holidays or special promotions, processing times may be slightly longer. If we anticipate a delay, we’ll let you know right away.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected delivery method. We currently ship within the United States via [USPS, UPS, or other carriers you use]. Estimated delivery times range from 2–7 business days after your order is processed.

3. Free Shipping

We offer free standard shipping on orders over $75 within the continental U.S. No code needed—this will automatically apply at checkout.

4. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to your door.

5. Damaged or Lost Packages

If your package is lost or arrives damaged, please email us at welcome@CandlelightCottage.co within 3 days of delivery. Include your order number and a photo if applicable, and we’ll make it right.

6. Shipping Restrictions

We currently only ship within the United States. We cannot ship to P.O. Boxes or APO/FPO addresses at this time.

7. Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delayed or undelivered packages due to incorrect or incomplete addresses.

8. Questions?

If you have any questions about shipping or need assistance, please reach out to us at:
📧 welcome@candlelightcottage.co
📍 7788 W Layton Way, Littleton, Colorado 80123